Report on the findings of the monitoring visit to Starobabanivska Penal Colony No. 92
On 27 April 2026, in accordance with the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment, taking into account the provisions of the UN Standard Minimum Rules for the Treatment of Prisoners (the Nelson Mandela Rules) and the practice of the European Court of Human Rights, and on the basis of Article 24 of the Criminal Executive Code of Ukraine, “Visiting penal institutions,” a group of monitors from the Kharkiv Human Rights Protection Group and the NGO “Protection of Prisoners of Ukraine” conducted a visit to the state institution “Starobabanivska Penal Colony (No. 92)” (SVC-92, the institution, the facility, the colony). The visit was conducted on a scheduled basis without prior notice; all facilities of the institution were inspected.
The previous visit took place on 8 February 2020.
In preparation for the visit, the monitors used materials from complaints filed by convicts and their relatives, materials from previous reports, and reports from monitors of the National Preventive Mechanism under the Commissioner for Human Rights of the Verkhovna Rada of Ukraine (NPM).
The visit was conducted within the framework of the project “Reducing the suffering of prisoners in the context of the war in Ukraine,” funded by the Government of Denmark in partnership with DIGNITY — Danish Institute Against Torture.
The visit was conducted by the following monitors:
- Andriy Didenko — assistant to the People’s Deputy of Ukraine Yaroslav Yurchyshyn, program coordinator of the Kharkiv Human Rights Protection Group, with experience in monitoring visits since 2014, NPM monitor, member of the NPM advisory board;
- Serhiy Zuikov — assistant to the People’s Deputy of Ukraine Kostiantyn Kasai, member of the public council under the Ministry of Justice of Ukraine, member of the NGO “Protection of Prisoners of Ukraine,” NPM monitor, with many years of experience in monitoring visits;
- Oleh Tsvilyi — member of the public council under the Ministry of Justice of Ukraine, head of the NGO “Protection of Prisoners of Ukraine,” with extensive experience in monitoring visits, specializing in issues of torture and cruel or inhuman treatment.
During the monitoring visit, violations were detected regarding the organization of the quarantine, diagnostic and distribution unit, inadequate material and living conditions for convicts, non-compliance with privacy and sanitary-hygienic requirements, a lack of proper provision of drinking water and facilities for personal hygiene, a failure to ensure barrier-free access for persons with disabilities, as well as shortcomings in informing convicts about mechanisms for protecting their rights.
Violations of the conditions of detention in the disciplinary unit and cell-type premises were established, particularly regarding natural lighting, ventilation, privacy, the functionality of staff call buttons, radio broadcasting, the use of folding beds, as well as shortcomings in the organization of social-educational, psychological, and medical work with convicts serving disciplinary penalties.
Shortcomings were recorded in the organization of daily walks, laundry and bathing services, the operation of the institution’s store, the procedure for staff carrying special equipment, the organization of short-term visits, the preparation of convicts for release, and the problem of staff shortages.
Violations were detected in the organization of social-educational and psychological work, the maintenance of documentation for the social-psychological service units, and the operation of the “Kassandra” automated system.
Shortcomings were found in ensuring the safety of convicts and staff during martial law, related to the condition and layout of civil protection shelters.
Problematic issues were identified regarding the exercise of the convicts’ right to work and social protection, specifically concerning the duration of working hours, working conditions, the documentation of labour relations, the accrual of remuneration, and the provision of the right to compulsory state social insurance.
In the activities of the medical unit, shortcomings were found in staffing, violations of the procedure for recording bodily injuries, the absence of opioid substitution therapy programs, inadequate conditions for the detention of persons with mental disorders, violations of the procedure for obtaining informed consent for psychiatric examinations, the presence of metal cages in the medical unit premises, non-compliance with accessibility requirements for persons with reduced mobility, problems with the diagnosis and treatment of hepatitis C, medical equipment, the handling of medical waste, the use of telemedicine, dental equipment, medical record-keeping, the conduct of preventive medical examinations, and compliance with temperature regimes and fire safety requirements.
General Information
SVC-92 is a medium-security correctional colony for men who have previously served sentences in places of deprivation of liberty. The colony is located at the following address: Stari Babany village, Uman district, Cherkasy region, 20330.
The head of the facility is Vasyl Mykolaiovych Zherepa.
Starobabanivska Penal Colony No. 92 was founded on 29 June 1962. Initially, the institution functioned as a correctional labour colony within the system of penal institutions of the Ukrainian SSR. Simultaneously with the development of the institution’s production base, residential buildings for colony staff and social infrastructure facilities were constructed. Throughout its existence, the institution has been reorganized multiple times in accordance with changes in the state’s penal system. After Ukraine gained independence, the colony became part of the State Penitentiary Service of Ukraine and continued to function as a medium-security penal institution.
The facility consists of a duty unit, a QDDU (quarantine, diagnostic and distribution unit), SPS (social-psychological service) units, a canteen, a DIZO (disciplinary unit), PKT (cell-type premises), DPK (enhanced supervision unit), a medical unit, a bath and laundry complex, visit rooms, a store, a library, a parcel reception room, and administrative premises.
According to the facility’s administration, the authorized staff size is 254.5 positions, while the actual number is 222 positions. The total staff shortage in the institution is 32.5 employees.
The planned capacity of SVC-92 is 1,008 persons. A total of 369 convicts are currently held in the institution. There are 4 SPS units operating. Three psychologists are employed. During 2026, 42 persons arrived at the colony. In 2025, 1 convict passed away. 42 convicts were employed under civil law contracts.
The operational-preventive register included: 4 persons prone to suicide, 17 persons prone to self-harm, 2 persons prone to escape, and 21 malicious violators of the regime. During 2025, 1 person was released due to a serious illness. During 2025–2026, no complaints were recorded from convicts regarding inadequate conditions of detention or inadequate provision of medical care. 6 persons have disabilities: 2 with category II, 4 with category III.
Convicts have 50 tablets in their own use, and 50 email addresses are registered. A total of 25 persons have been rejected. During 2025, 10 cases of bodily injuries were recorded during their time in the institution, and during 2026, 1 case occurred upon arrival, and 12 cases occurred during their stay in the institution.
The monitoring group interviewed about 170 convicts during visits to production areas, workshops, SPS units, disciplinary units, and utility rooms, as well as during general conversations providing consultations, answering questions, surveying for human rights violations, and through individual communication with persons, including on the condition of anonymity.
Detected Violations of National and International Legislation
During the monitoring visit, violations of national legislation requirements and non-compliance with international recommendations in the field of prisoner treatment were detected, leading to violations of the rights of convicted persons:
1. The procedure and conditions for receiving convicted persons into the institution do not fully comply with the requirements of current Ukrainian legislation and international standards for the treatment of prisoners.
In accordance with points 1 and 2 of Section II of the Regulation on the Quarantine, Diagnostic and Distribution Unit, approved by the order of the Ministry of Justice of Ukraine dated 4 November 2013, No. 2300/5 (hereinafter — the QDDU Regulation), a working group is established by the order of the head of the institution to organize work with newly arrived convicts, which includes the institution’s deputy heads, heads of structural units, a psychologist, and a medical worker. To plan this work, a program for familiarizing newly arrived convicts with the order and conditions of serving sentences is drawn up annually and approved by the head of the institution. According to point 8 of Section II of the QDDU Regulation, detention of convicts in isolation (quarantine) conditions, among other things, provides for the implementation of the program to familiarize convicts with the conditions and order of serving sentences.
However, during confidential communication with convicts and analysis of official documentation, the monitoring group established that the members of the working group do not fully implement the measures provided for by the said program.
The lack of proper organization of work is confirmed, in particular, by entries in the logbook of visits to the quarantine, diagnostic and distribution unit (hereinafter — QDDU) by representatives of the institution’s administration. Thus, in the period from 30 March 2026 to 5 April 2026, activities with newly arrived convicts were carried out by only twelve out of seventeen members of the working group, which does not meet the requirements of point 5 of Section II of the QDDU Regulation.
Specifically, the following did not participate in conducting the said activities: Ihor Volodymyrovych Orlovskyi — deputy head of the social-educational and psychological work department; Yuliia Volodymyrivna Andrushchenko — senior inspector for release preparation; Oleksandr Anatoliiovych Bebeshko — head of the ITZO department; Serhii Petrovych Dykyi — head of the department for control over the execution of court decisions; Oksana Serhiivna Hlushchyk — acting chief accountant.
2. The monitoring group established that the material and living facilities of the QDDU unit do not fully comply with established regulatory requirements. Thus, in violation of the requirements of the Standards for the provision of furniture, inventory, and household items for medium-security penal colonies, approved by the order of the Ministry of Justice of Ukraine dated 27 July 2012, No. 1118/5 (hereinafter — the Provision Standards), the unit lacks a number of premises, namely: a corridor; a room for educational work; a room for storing personal belongings of convicts; a room for storing the exchange fund of bedding, clothing, and workwear; a pantry for temporary storage of dirty bedding, clothing, and workwear; a cloakroom; a utility room; a drying room.
Furthermore, the residential premises of the unit are not equipped with a sufficient number of stools and bedside tables, calculated at one stool per person and one table per two persons respectively.
Also, certain rooms in the unit are in need of repair work. There are signs of excessive dampness and mould on the walls and ceilings of several rooms, resulting from water leakage.
The absence of the above-mentioned premises, insufficient furniture, and the improper sanitary-technical condition of the premises lead to a violation of sanitary-hygienic norms and complicate the maintenance of a proper level of cleanliness and order in the areas where convicts are held, which in turn negatively affects the general sanitary condition of the institution.
3. In the QDDU unit, facts were established that testify to a violation of Article 8 of the Convention for the Protection of Human Rights and Fundamental Freedoms, which guarantees the right to respect for private life. In particular, in violation of rule 18.1 of the European Prison Rules, the beds in the unit’s residential area are placed immediately next to each other, making it impossible to ensure the minimum necessary personal space for the convicts.
4. The monitoring group established that the QDDU unit is designed to house 29 convicts. At the same time, the unit has only two toilet stalls. Thus, one toilet stall accounts for 14 persons at the established norm — one stall per 12 convicts, which contradicts the Provision Standards and leads to inadequate sanitary-hygienic conditions that violate the convicts’ right to dignity and privacy.
In addition, the QDDU unit’s bathroom is not equipped with sufficient partitions and doors that ensure the possibility of seclusion, which is a violation of rule 19.3 of the European Prison Rules, as well as rule 15 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules). Also, the bathroom is not equipped with a proper water flushing system.
5. In violation of the requirements of rule 22.5 of the European Prison Rules, rule 22.2 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules), and the Provision Standards, the residential premises of the QDDU unit are not provided with a 15-litre drinking water tank with a tap, lid, mug, and basin.
6. During the visit to the QDDU unit, it was established that the washroom is not equipped in accordance with the requirements of the Provision Standards, in particular with a shower stall with a mixer and a shower head on a flexible hose, due to which proper conditions for maintaining the convicts’ personal hygiene are not ensured.
7. The institution’s administration has not taken sufficient measures to ensure barrier-free access for persons with disabilities and other persons with reduced mobility to the institution’s buildings and premises, which does not comply with the requirements of the State Building Norms of Ukraine V.2.2-40:2018 “Inclusivity of buildings and structures. Basic provisions.” In particular, the stairs leading to the second floor of the building where the QDDU unit’s residential premises are located do not meet the safety and accessibility requirements for persons with disabilities, especially for persons with musculoskeletal disorders. The actual state of the said stairs indicates the creation of obstacles to access and discriminatory conditions for persons with disabilities and other persons with reduced mobility, which requires urgent elimination through technical re-equipment or the provision of alternative safe means of access.
8. During the visit to the QDDU unit, the absence of visual information indicating the postal address of the European Court of Human Rights was established. This contradicts point 6 of Section II of the Internal Rules of Penal Institutions, approved by the order of the Ministry of Justice of Ukraine dated 28 August 2018, No. 2823/5 (hereinafter — the Rules of Internal Order).
9. The layout of the institution’s disciplinary unit (hereinafter — DIZO) does not fully comply with the established standards for the treatment of prisoners and does not ensure proper material and living and sanitary-hygienic conditions, leading to a violation of the rights of convicted persons. In the cell premises of the DIZO/PKT, an adequate level of natural lighting is not ensured, as the windows are small, located at a significant height, and have excessive bars, as a result of which access to natural light is limited and insufficient to ensure normal living conditions. These conditions create additional psychological discomfort for convicts and detainees in connection with limited visual contact with the external environment.
The stated conditions do not comply with the requirements of rule 18.2 (a) of the European Prison Rules and rule 14 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules).
10. Bathrooms in the DIZO/PKT cell premises are not equipped with sufficient partitions that ensure the possibility of seclusion, which is a violation of rule 19.3 of the European Prison Rules, as well as rule 15 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules). In addition, in cell No. 3, the washbasin is in an unsatisfactory technical state, and therefore requires replacement.
11. In the DIZO/PKT cell premises, the operation of mechanical ventilation is not ensured, which does not meet the requirements of rule 13 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules). 
12. In violation of point 4 of Section IV of the Procedure for the use of technical surveillance and control equipment in penal and educational colonies of the State Penitentiary Service of Ukraine, approved by the order of the Ministry of Justice of Ukraine dated 26 June 2018, No. 2025/5 (hereinafter — the Procedure for the use of technical equipment), the DIZO/PKT cell premises are not equipped with staff call buttons, which complicates the operative contact of convicts with the institution’s staff.
13. Radio broadcasting is absent in the DIZO/PKT cell premises, which contradicts the requirements of point 3 of Section XX of the Rules of Internal Order and point 63 of the UN Standard Minimum Rules for the Treatment of Prisoners (the Mandela Rules).
14. The monitoring group established that in the DIZO/PKT cell premises, devices for fixing beds to the wall have been installed. At the same time, regulatory legal acts do not provide for locking folding beds in punishment cells, cell-type premises, and disciplinary units where convicts serve penalties. This creates conditions for possible abuse on the part of the institution’s staff, as individuals taken into custody and convicts may be deprived of the opportunity to sit or lie on the bed during the day.
15. According to the twenty-third paragraph of point 6 of Section XXI of the Rules of Internal Order, for conducting individual-preventive work, the head of the social-psychological service unit, upon placement/transfer of a convict and at least once a week, visits the DIZO, punishment cells, and PKT (OK). Based on the results of the visit to the DIZO, punishment cells, and PKT (OK), they are obliged to make appropriate notes in the logbook of visits to the disciplinary unit, cell-type premises, single cells, and punishment cells by the administration of the penal institution.
However, during the inspection of the logbook of visits to the disciplinary unit (DIZO), the absence of entries that, in accordance with current regulatory requirements, should have been made by the head of social-psychological service unit No. 12, A. D. Chyzhenko, during the time convict X. was serving a disciplinary penalty, was established.
The stated violation may indicate the actual failure of the head of social-psychological service unit No. 12 to perform their duties and the improper organization of social-educational and psychological work.
16. During the visit to the DIZO/PKT and the analysis of official documentation, the monitoring group established that the psychologist did not visit convicts serving disciplinary penalties in the DIZO in the period from 13 April 2026 to 20 April 2026, as required by the twenty-sixth paragraph of point 6 of Section XXI of the Rules of Internal Order, in particular at least once a week. This is confirmed by the absence of corresponding marks in the logbook of visits to the disciplinary unit and cell-type premises by representatives of the penal institution’s administration.
17. According to the twenty-third paragraph of point 6 of Section XXI of the Rules of Internal Order, to provide medical assistance, the head of the medical unit (the doctor on duty) visits the DIZO, punishment cells, and PKT (OK) daily and, if necessary, conducts examinations of convicts. Based on the results of the visit to the DIZO, punishment cells, and PKT (OK), they are obliged to make appropriate marks in the logbook of visits to the disciplinary unit, cell-type premises, single cells, and punishment cells by the administration of the penal institution.
However, during the inspection of the said logbook, the absence of corresponding entries by the medical worker in the period from 18 April 2026 to 23 April 2026 was established, despite the fact that in this period, convicted persons were serving disciplinary penalties in the DIZO.
The stated violation may indicate the actual failure of the medical worker to perform the duty of daily visiting the disciplinary unit, as well as the absence of proper medical control over the health status of convicts held in disciplinary premises.
18. During the visit to the DIZO/PKT, it was established that the administration of the institution did not issue copies of the decision on the application of penalties to convicts who served disciplinary penalties, with an indication of the possibility and procedure for appealing it, which contradicts Article 135 of the Criminal Executive Code of Ukraine. At the same time, in the report of the Government of Ukraine following the 2023 visit, the Committee recommends taking measures in penal institutions of Ukraine to ensure that convicts to whom disciplinary penalties have been applied systematically receive a copy of the corresponding decision. Furthermore, convicts should be informed about their right to access a lawyer in the context of disciplinary proceedings (CPT/Inf (2024) 20, point 103).
19. During the visit to the enhanced supervision unit (hereinafter — DPK), the absence of visual information in the unit’s premises indicating telephone numbers of “hotlines,” as well as postal and email addresses of the Ministry of Justice of Ukraine, the Commissioner for Human Rights of the Verkhovna Rada of Ukraine, the European Court of Human Rights, the State Bureau of Investigation, the Office of the Prosecutor General, regional and district prosecutor’s offices, the Department, the interregional administration, as well as the regional centre for the provision of free legal aid was established. The stated fact contradicts point 6 of Section II of the Rules of Internal Order.
20. Point 1 of Section XXIII of the Rules of Internal Order defines that the supervision of convicts is a system of measures aimed at ensuring the serving and execution of criminal penalties in the form of restriction of liberty, deprivation of liberty, life imprisonment, and arrest through 24-hour and continuous control over the behaviour of convicts in places of their residence and work, prevention and suppression of unlawful actions on their part, and ensuring the requirements for the isolation of convicts and the safety of penal institution staff.
Thus, during the inspection of the residential premises of the DPK, an installed video surveillance camera was recorded. At the same time, in its report on the results of the 2012 visit to Ukraine, the Committee criticized excessive interference in privacy through the installation of video cameras in convicts’ residential premises and noted that any decision to use video surveillance regarding a specific convict should always be based on an individual assessment of real risks and should be regularly reviewed. Video surveillance is a serious interference in the private life of prisoners and makes the regime even more repressive, especially when applied over a long period (CPT/Inf (2013) 23, point 52).
21. The area of individual walking yards is insufficient to ensure full physical activity for the convicts. The yards are in need of repair work. At the same time, the Committee has repeatedly recommended reviewing the design and size of walking yards, “which at best offer a view of the sky” (CPT/Inf (2014) 15, points 122, 127).
22. The monitoring group established a number of violations in the organization of laundry and bathing services for convicts and detainees. In violation of the requirements of point 4 of Section XXII of the Rules of Internal Order and point 3.19 of Section III of the Regulation on the organization of laundry and bathing services for persons held in penal institutions and pre-trial detention centres, approved by the order of the Ministry of Justice of Ukraine dated 8 June 2021, No. 849/5 (hereinafter — the Regulation), compliance with sanitary-hygienic and anti-epidemic requirements is not ensured in the institution. Specifically, sanitary treatment of convicts arriving at the institution is not conducted. Thus, on 30 March 2026 and 24 April 2026, convicts arrived at the institution, but information about them taking a bath is absent in the logbook of bathhouse visits.
23. In violation of point 2.11 of Section II of the Regulation, the forced supply and exhaust ventilation system in the laundry and bathhouse premises does not work properly.
24. In violation of the requirements of the second paragraph of point 1 of Section XI of the Rules of Internal Order, the administration of the institution has not ensured the functioning of a store for convicts to purchase food products and essential items.
25. During the visit, the monitoring group recorded that the institution’s staff, who have direct contact with convicts, openly carry special equipment, in particular, rubber batons. At the same time, according to the eighth paragraph of point 1 of Section XXVI of the Rules of Internal Order, the carrying of special equipment by staff of penal institutions within the guarded territory of the penal institution should, if possible, be maximally hidden from those around. Meanwhile, the Committee recommends that penal staff working in direct contact with prisoners should not carry special equipment (such as rubber batons, handcuffs, and tear gas canisters) openly in front of prisoners, as such carrying hinders the establishment of normal relations between staff and prisoners (CPT/Inf (2011) 29, point 85; CPT/Inf (2013) 23, point 23; CPT/Inf (2014) 15, point 166). 
26. According to the information provided by the administration, in 2026, 26 short-term visits were granted to convicts at the state institution “Starobabanivska Penal Colony (No. 92),” of which 25 took place in a non-contact manner — through a continuous partition glass using a communication device. At the same time, in the report of the Government of Ukraine on the results of the 2023 visit, the European Committee for the Prevention of Torture emphasizes that for all categories of convicts, open visits (for example, at a table) should be the rule, and closed ones — the exception, the application of which is allowed only on the basis of justified and reasoned decisions after an individual assessment of the potential risk of a specific convict. In this regard, the Committee calls on the Ukrainian authorities to review the procedure for conducting short-term visits in penal institutions in order to ensure they are conducted, as a rule, in open conditions (CPT/Inf (2024) 20, point 99).
27. In accordance with sub-point 5 of point 2 of Section IV of the Regulation on the program of differentiated educational influence on convicts “Preparation for release,” approved by the order of the Ministry of Justice of Ukraine dated 16 May 2016, No. 1418/5, registered with the Ministry of Justice of Ukraine on 17 May 2016 under No. 735/28865, the staff of the institution’s social-psychological service, who directly organize and implement measures for the realization of the “Preparation for release” program, are obliged to provide convicts with assistance in issuing (renewing) a passport of a citizen of Ukraine, a registration number of a taxpayer’s account card (RNTRC), other personal documents, as well as in applying for pensions. At the same time, 32 convicts need to have a passport of a citizen of Ukraine issued, and 23 need to obtain an RNTRC, which testifies to the insufficiently conducted work of the social-educational and psychological work department regarding ensuring the issuance of necessary documents for convicts who do not have them.
28. According to official documentation, the staff shortage in the institution as of 27 April 2026 is 32.5 staff units. At the same time, in the report of the Government of Ukraine following the 2023 visit, the Committee emphasizes that ensuring a positive climate in a penal institution requires the presence of a professional team of staff, who should be present in sufficient numbers at any given moment in places of detention. An insufficient number of staff can only increase the risk of violence and intimidation between convicts. The shortage of staff who are on the “front line” also undermines the quality and level of measures offered to convicts and compromises the prospect of preparation for release and social rehabilitation.
In this regard, the Committee calls on the Ukrainian authorities to take decisive measures to substantially increase the number of staff in penal institutions of Ukraine, where a low level of staff completion is observed, with the aim of strengthening the presence of security and supervision staff inside the institutions. It is also necessary to take measures to put an end to 24-hour shifts for staff on duty (CPT/Inf (2024) 20, point 93).
29. During the monitoring visit, a selective study of the diaries of individual work with convicts and the documentation of social-psychological service units was carried out. Thus, it was established that convict O., who is in SPS unit No. 3 and arrived at the institution on 20 February 2026, has an individual work diary. At the same time, the absence of marks regarding the checks of the diary by the head of the social-psychological service unit, which, in accordance with established requirements, must be carried out quarterly, was established. Also, the diary lacks the results of the quarterly assessment of the convict’s behaviour, and there is no record of individual interviews conducted by the head of the SPS unit, which should be conducted at least once a quarter. Furthermore, as of the day of the visit, no individual social-educational work program had been drawn up, which should be developed no later than 30 calendar days after the convict’s arrival at the institution and subsequently reviewed every six months. The diary also lacks information on the results of the implementation of the individual program and recommendations for further work with the convict.
Similar violations were established during the study of the individual work diary of convict O., who is also in SPS unit No. 3 and arrived at the institution on 23 January 2026. Despite the existence of an individual work diary, there are no marks of quarterly checks by the head of the SPS unit, no quarterly assessment of the convict’s behaviour was conducted, and there are no records of individual interviews conducted by the head of the SPS unit. Furthermore, an individual social-educational work program has not been developed, the results of its implementation are not reflected, and recommendations for further social-educational work with the convict have not been defined.
The established circumstances testify to the failure to fulfill the requirements of the seventh and tenth paragraphs of point 9 of Section I of the Regulation on social-psychological service units, approved by the order of the Ministry of Justice of Ukraine dated 4 November 2013, No. 2300/5, as well as point 4 of Section II of the Methodological recommendations regarding the assessment of the risk of committing a repeat criminal offense by convicts sentenced to deprivation of liberty, approved by the order of the Ministry of Justice of Ukraine dated 27 November 2020, No. 4121/5.
In addition, during the check of the activities of social-psychological service units, it was established that in SPS units No. 5 and No. 8, quarterly work plans for the II quarter of 2026 are absent, as well as entries in individual work diaries. According to the institution’s staff, the entry of information into the “Kassandra” automated system is not carried out in connection with the expiration of the electronic medium (flash drive) used for working with the system.
The above testifies to the improper organization of social-educational and psychological work, a formal approach to maintaining official documentation, and creates risks of failure to implement individual resocialization programs for convicts, which negatively affects the achievement of the goals of serving the sentence.
30. During the monitoring visit, the monitoring group investigated the state of security for convicts and the institution’s staff under martial law, in particular, the availability and condition of civil protection shelters intended for sheltering persons during air raids and other threats. The monitoring group established that two premises are used for sheltering convicts and staff on the territory of SVC-92.
The first shelter (radiation shelter No. 6701) is in the stage of repair work. During the visit, it was established that the premises are effectively not equipped with a ventilation system and have no sewerage. Furthermore, the shelter is not provided with a second (emergency) evacuation exit, which, in the event of an emergency, could create additional risks for persons who would be inside it.
The second premise, used by the administration as a shelter, is in fact a storage room for property. During the monitoring visit, it was established that it has a second evacuation exit, but it is not equipped with a ventilation system and is not provided with sewerage. The use of a storage room as a shelter without creating proper sanitary-living conditions does not fully meet the requirements for ensuring the safe stay of persons in the event of prolonged confinement in a shelter.
Thus, the monitoring group concluded that the shelters available at the institution do not fully ensure proper conditions for a prolonged stay for convicts and staff during air raids and other emergencies. The lack of ventilation and sewerage systems in both shelters, as well as the lack of a second evacuation exit in one of them, create risks for the life and health of persons who might be in them. These circumstances may indicate non-compliance with the requirements of Articles 3, 27, and 28 of the Constitution of Ukraine, Article 2 of the Convention for the Protection of Human Rights and Fundamental Freedoms, as well as the provisions of the Civil Protection Code of Ukraine and the Requirements for the maintenance and operation of civil protection structures, approved by the order of the Ministry of Internal Affairs of Ukraine dated 9 July 2018, No. 579.
Based on the results of the monitoring visit, the monitoring group concluded that the issue of proper layout and maintenance of civil protection shelters at SVC-92 requires the implementation of additional organizational and technical measures aimed at ensuring safe conditions for the stay of convicts and staff under the conditions of armed aggression against Ukraine.
31. During the monitoring visit, the monitoring group investigated the issue of the exercise of the convicts’ right to work and social protection. To this end, civil law contracts, payroll statements regarding the accrual of remuneration to convicts, work orders, an inventory logbook were studied, and confidential conversations were held with convicts involved in performing work.
According to information from the administration of the institution, 42 convicts are involved in paid work at SVC-92, with whom civil law contracts have been concluded. It was established that convicts are involved in performing work in the canteen, in the bakery, in the household yard, in cleaning the territory, and other work related to ensuring the institution’s functioning. The nature of these works testifies to their permanent and systematic character. The monitoring group established that 14 convicts performed work in the institution’s canteen. According to the logbook of examination for pustular diseases, convicts involved in work in the canteen undergo regular medical examinations.
During confidential communication with the convicts, it was established that K. has been working as a cook for about two years, A. has been performing the duties of a cook for second courses for approximately one year and six months, M. has been working as an intern for about one month, and G. has been working as a canteen cleaner for about two months. F. reported that he has been washing dishes for about one year and performs work daily from 05:30 to 19:00 without days off. I. reported that he has been working for about one year and six months from 05:30 to 19:30, and Sh., who performs work at the vegetable cutter, reported working daily from 05:30 to 18:00 without days off.
During the analysis of the payroll statements provided by the administration, it was established that K. was accrued remuneration in the amount of 1,590.30 UAH, A. — 2,510.00 UAH, I. — 2,908.50 UAH, Sh. — 2,510.00 UAH, F. — 3,410.00 UAH, G. — 2,829.99 UAH. The presence of these accruals testifies to the documentary formalization of their involvement in work.
At the same time, the prolonged nature of the work performance, as well as information received during confidential conversations, indicate that certain convicts actually perform work daily for a long time and, according to the interviewed persons, without days off. Specifically, the stated duration of the working day for individual convicts is from 12 to 14 hours. These circumstances require an additional check regarding compliance with labour law requirements in terms of the duration of working hours and rest time.
Separate attention is required for the circumstances of the involvement in work of H., who, according to the convict, has been performing the duties of a DPK orderly for about two years, and F., who has been working in the household yard for about four years. During the monitoring visit, no documents were provided to the monitoring group that would allow establishing the existence of contracts concluded with them, the fact of accrual and payment of remuneration, or the assurance of their right to social protection.
In addition, during the study of the documentation, no documents were provided to the monitoring group that would confirm the accrual and payment of the unified contribution for compulsory state social insurance for convicts involved in paid work, as well as documents that would allow verifying the issue of counting their work periods towards their insurance record. In this regard, the monitoring group was unable to assess the completeness of the exercise of the convicts’ right to compulsory state social insurance.
Considering the permanent nature of the work performed, its orientation towards ensuring the continuous functioning of the institution, the long periods of involvement of individual convicts in work, and the systematic nature of the performance of corresponding functions, the practice of using civil law contracts when involving convicts in paid work requires additional analysis from the point of view of compliance of the nature of the actually performed work with the legal nature of civil law relations, as some of them may have signs of labour relations and require a proper legal assessment.
The stated circumstances may indicate non-compliance with the requirements of Articles 118 and 122 of the Criminal Executive Code of Ukraine, Articles 43 and 46 of the Constitution of Ukraine, and create risks of violation of the convicts’ right to proper working conditions, rest, and social protection.
Based on the results of the monitoring visit, the monitoring group concluded that the issue of organizing convicts’ work, compliance with requirements regarding the duration of working hours and rest time, the completeness of remuneration accrual, as well as the provision of the convicts’ right to compulsory state social insurance, require additional verification and proper legal assessment.
Medical unit No. 92 of the branch of the state institution “Health Centre of the State Penitentiary Service of Ukraine” in Cherkasy and Kirovohrad regions
The head of medical unit No. 92 — doctor of the branch of the state institution “Health Centre of the State Penitentiary Service of Ukraine” in Cherkasy and Kirovohrad regions (hereinafter — the medical unit) — Olha Mykhailivna Perepelytsia.
At the time of the visit, the following positions remain vacant: therapist — 0.5 staff unit; narcologist — 0.5 staff unit; clinical psychologist — 0.5 staff unit.
Two persons were undergoing inpatient treatment.
During the monitoring visit, the monitoring group carried out a study of medical documentation, an inspection of the premises of the medical unit, and conducted individual conversations (interviews) with convicts, as a result of which shortcomings in the organization of medical support were established, leading to a violation of the rights of the specified persons:
1. In accordance with points 2 and 3 of Chapter III of Section II of the Procedure for organizing the provision of medical assistance to convicts sentenced to deprivation of liberty, approved by the joint order of the Ministry of Justice of Ukraine and the Ministry of Health of Ukraine dated 15 August 2014, No. 1348/5/572 (hereinafter — the Procedure), a therapist (or a general practitioner — family doctor), psychiatrist, and dentist must participate in the preventive medical examination. At the same time, the position of a therapist is vacant in the medical unit, which testifies to the incompleteness of the primary and preventive medical examination, due to which convicts and detainees do not receive proper medical assistance.
This violates point 38 of the recommendations of the European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (hereinafter — the Committee), where it is stated that medical services in places of deprivation of liberty must be able to provide medical assistance and treatment, as well as an appropriate diet, physiotherapy, rehabilitation, or any other special care at the same level as that offered to patients in civilian medical facilities. Provision must be made for the availability of medical, auxiliary medical, and technical personnel, as well as appropriate premises, equipment, and facilities must be provided (CPT/Inf (93) 12-part).
2. During the visit, the monitoring group established that the medical staff does not ensure proper recording and documentation of bodily injuries of persons deprived of liberty.
In accordance with point 3 of Chapter 1 of Section II of the Procedure, in the event of detecting bodily injuries in a convict, the medical worker who discovered such injuries draws up a certificate in three copies, which details:
- information (written statement, oral or written explanation of the convict, relating to the circumstances of receiving bodily injuries (date, time, place of occurrence, methods of infliction, information about the person(s) who, in the convict’s opinion, inflicted them), as well as other information regarding the receipt of bodily injuries);
- an exhaustive description of medical indicators characterizing the state of the convict’s health, the nature of the injuries, their size, and location;
- the medical worker’s assumption based on the information provided by the convict and medical indicators, as well as the justification for their correlation.
The medical worker attaches to the certificate the primary accounting documentation form No. 511/o “Certificate on the recording of bodily injuries,” approved by the order of the Ministry of Health of Ukraine dated 14 February 2012, No. 110, registered with the Ministry of Justice of Ukraine on 28 April 2012 under No. 661/20974, and photographs of the convict’s existing bodily injuries. Two copies of the certificate and its annexes are attached to the materials of the personal file and the medical card of an outpatient patient No. 025/o, and the third copy is issued personally to the convict who underwent the examination.
Instead, as established during the monitoring visit, in cases of detecting bodily injuries, the medical staff actually fills out only the primary accounting documentation form No. 511/o without drawing up a certificate in three copies and without performing the full complex of actions provided for by the Procedure. This testifies to a systemic violation of the requirements of point 3 of Chapter 1 of Section II of the Procedure and to the improper organization of medical recording of bodily injuries.
The absence of proper recording of bodily injuries does not comply with point 60 of the Committee’s recommendations, according to which medical services in places of deprivation of liberty must contribute to the prevention of violence through systematic registration of bodily injuries, as well as, if necessary, informing competent authorities (CPT/Inf (93) 12).
3. In the medical unit, the conduct of substitution maintenance therapy (hereinafter — SMT) for persons with mental and behavioural disorders resulting from opioid use has not been organized in accordance with the Procedure for conducting substitution maintenance therapy for persons with mental and behavioural disorders resulting from opioid use, approved by the order of the Ministry of Health of Ukraine dated 27 March 2012, No. 200.
Drug-dependent persons are not provided with social-psychological support, cognitive-behavioural therapy (CBT), relapse prevention, motivational interviewing, self-help groups, etc.
Thus, the specified persons are deprived of the opportunity to receive SMT, which violates their right to choose methods of treatment in accordance with Article 38 of the Law of Ukraine “Fundamentals of Ukrainian legislation on healthcare.”
At the same time, the Committee in the report following the 2023 visit to Ukraine notes that entering a penal institution is an opportunity to solve the problem related to drugs, and therefore it is important that appropriate assistance be offered to all interested persons; hence, appropriate medical service must be accessible in all institutions. Assistance offered to such persons must be diverse; substitution therapy programs for persons with drug dependence must be combined with genuine psychosocial and educational programs for persons with opioid dependence who are unable to stop using drugs. Furthermore, access to SMT programs in institutions must be easily accessible, and they should be managed by penal doctors who have undergone special training on issues related to drug use (CPT/Inf (2024) 20, point 86).
4. In violation of the requirements of point 9 of the Rules for the application of physical restraint and (or) isolation in the provision of psychiatric assistance to persons suffering from mental disorders, approved by the order of the Ministry of Health of Ukraine dated 24 March 2016, No. 240, registered with the Ministry of Justice of Ukraine on 15 April 2016 under No. 570/28700, as well as point 8.3.4 of the State Building Norms of Ukraine V.2.2-10:2022 “Healthcare institutions,” the isolation ward for persons with mental disorders does not meet the established requirements.
In particular, the glass block window is located at a significant height and is small in size, as a result of which natural light practically does not penetrate the room.
There is no washbasin or bathroom in the room, which deprives persons of the opportunity for unhindered access to sanitary-hygienic conditions; no drinking water tanks have been installed; mechanical ventilation is absent.
In sum, these conditions make a safe and dignified stay for a person in conditions of isolation impossible, create risks for life and health, and are incompatible with the principles of humane treatment.
5. The monitoring group established that the psychiatrist conducts psychiatric examinations of patients without proper formalization of written informed consent. Specifically, contrary to the requirements of the Instruction on filling out the primary accounting documentation form No. 003-7/o “Informed consent of a person for the conduct of a psychiatric examination,” approved by the order of the Ministry of Health of Ukraine dated 15 September 2016, No. 970, it was established that in medical documentation, in particular in the medical card of an outpatient patient of form No. 025/o and the medical card of an inpatient patient of form No. 003/o, there is no informed consent signed by the patient for the conduct of a psychiatric examination.
6. During the visit to the institution’s medical unit, the monitoring group detected the presence of a metal cage in the ward and the manipulation room, which is used for the safety of medical staff from convicts and detainees. It should be noted that in its report on the results of the 2020 visit to Ukraine, the Committee expressed concern about the practice of installing cages or metal barriers in medical offices where prisoners were usually held during medical consultations or procedures, in particular for administering injections. The Committee emphasized that although the application of additional security measures may be justified in isolated cases, the systemic practice of placing prisoners in cages while receiving medical assistance grossly violates human dignity, hinders the formation of trusting relations between the patient and the doctor, and may impede the objectivity of the medical conclusion. The Committee strongly recommends that the Ukrainian authorities immediately dismantle cages and barred structures from medical units of institutions and completely stop such practice in all penal institutions (CPT/Inf (2020) 40, point 60).
7. In violation of the requirements of the State Building Norms of Ukraine V.2.2-40:2018 “Inclusivity of buildings and structures. Basic provisions,” conditions for the detention of people with disabilities have not been created in the medical unit.
8. In violation of point 37 of the Resolution of the Cabinet of Ministers of Ukraine dated 2 March 2016, No. 285 “On approval of Licensing conditions for carrying out economic activities in medical practice,” the medical unit lacks a conclusion confirming free access to the medical facility’s buildings and premises for persons with reduced mobility, the receipt of which is mandatory.
9. In violation of the requirements of the Standards of medical care for HCV in adults, approved by the order of the Ministry of Health of Ukraine dated 23 July 2025, No. 1178, not all persons (68 persons as of 27 April 2026) with suspected hepatitis C undergo PCR testing, due to which they do not receive necessary treatment, which may lead to a deterioration in their health status and the spread of the said infectious disease among convicts and detainees.
10. During the inspection of the defibrillator’s functionality, the absence of electrodes was established. At the same time, the European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment recommended that medical services in all visited prisons and all other penal institutions in Ukraine be equipped with life-saving equipment (Committee report on the results of the 2017 visit to Ukraine (CPT/Inf (2018) 41, point 87)).
11. In violation of the State Sanitary Norms and Rules “Procedure for medical waste management, including requirements for human health safety during the generation, collection, storage, transportation, and processing of such waste,” approved by the order of the Ministry of Health of Ukraine dated 31 October 2024, No. 1827, the branch of the state institution “Health Centre of the State Penitentiary Service of Ukraine” in Cherkasy and Kirovohrad regions has not concluded an agreement with a specialized institution for the disposal of medical waste, due to which proper collection, sorting, and disposal of medical waste have not been organized in the medical unit since the beginning of 2026.
12. In violation of the Procedure for organizing medical assistance at the primary, secondary (specialized), and tertiary (highly specialized) levels using telemedicine, approved by the order of the Ministry of Health of Ukraine dated 19 October 2015, No. 681, the personnel of the medical unit, due to technical limitations, are deprived of the possibility of sending requests for telemedicine consultations and receiving professional assistance for the provision of medical services to convicts.
13. In violation of the requirements of the Table of equipment for a single workplace of a dentist and dental technician, approved by the order of the Ministry of Health of Ukraine dated 11 April 2005, No. 158, a dental X-ray machine is absent in the medical unit, which makes it impossible to conduct an in-depth dental examination of convicts and does not ensure the timely provision of proper dental care.
14. During the visit, it was established that in the primary accounting documentation form No. 025/o “Medical card of an outpatient patient,” the medical personnel enter information regarding a brief description of the criminal offenses committed by the convicts, with an indication of the articles under which they were convicted, which is not provided for by any regulatory legal act.
This practice has no legal justification, does not pursue a legitimate goal in the field of medical assistance provision, and leads to the stigmatization of patients. Furthermore, entering such information negatively affects the trusting relations between the patient and the medical worker, which is a necessary prerequisite for the proper provision of medical assistance.
15. According to point 7 of Chapter III of Section II of the Procedure, convicts working at food facilities (except for work related to the positions of sellers, managers of food and clothing warehouses, storekeepers), the processing industry, in children’s homes, general secondary education institutions, vocational training units in special educational colonies, medical units (paramedic points), and hospital facilities of the SPS (except for work related to the provision of medical assistance), laundries, bathhouses, rooms for long-term visits, dormitories, clubs, at water supply and sewerage facilities, units for breeding and raising animals, undergo mandatory preliminary and preventive medical examinations in accordance with the resolution of the Cabinet of Ministers of Ukraine dated 23 May 2001, No. 559 “On approval of the list of professions, production and organizations whose employees are subject to mandatory preventive medical examinations, the procedure for conducting these examinations and issuing personal medical books.” For each convict of the specified category, a primary accounting documentation form No. 1-OMK “Personal medical book” is opened, approved by the order of the Ministry of Health of Ukraine dated 21 February 2013, No. 150, registered with the Ministry of Justice of Ukraine on 23 April 2013 under No. 662/23194.
At the same time, during the inspection of personal medical books of convicts working in the canteen, it was established that these workers had not undergone an examination by a therapist, which violates the requirements of point 6 of the Rules for conducting mandatory preventive medical examinations of employees of certain professions, production, and organizations whose activities are related to serving the population and may lead to the spread of infectious diseases, approved by the order of the Ministry of Health of Ukraine dated 23 July 2002, No. 280 (as amended by the order of the Ministry of Health of Ukraine dated 21 February 2013, No. 150).
16. In the medical unit, in particular in wards and doctors’ offices, the monitoring group recorded a violation of the temperature regime. Thus, at the time of the check, the air temperature in certain rooms was +12–16°C, which does not meet the requirements of Section VI of the State Sanitary Norms and Rules, approved by the order of the Ministry of Health of Ukraine dated 2 April 2013, No. 259.
17. In violation of the Fire Safety Rules in Ukraine, approved by the order of the Ministry of Internal Affairs of Ukraine dated 30 December 2014, No. 1417, the medical unit’s premises are not equipped with fire extinguishing and fire alarm systems.
Recommendations:
1. Ensure proper implementation by the members of the working group of measures provided for by the program to familiarize newly arrived convicts with the conditions and order of serving sentences, as well as strengthen control over the organization of work of the quarantine, diagnostic and distribution unit.
2. Bring the material and living provision of the QDDU unit into compliance with established standards, ensure the availability of necessary premises and furniture, and carry out repairs of premises that are in an unsatisfactory sanitary-technical condition.
3. Ensure that convicted persons are provided with the minimum required personal space in the living quarters of the disciplinary facility by reviewing the arrangement of sleeping areas.
4. Rectify deficiencies in the sanitary and hygienic facilities of the disciplinary unit by ensuring the standard number of sanitary units, the proper functioning of the water flushing system, and the provision of privacy while using toilets.
5. Equip the living quarters of the disciplinary unit with drinking water tanks in accordance with established requirements.
6. Equip the washroom of the disciplinary unit in accordance with regulatory requirements and ensure proper conditions for maintaining the personal hygiene of convicted persons.
7. Take measures to ensure barrier-free access for persons with disabilities and other individuals with reduced mobility to the institution's premises.
8. Ensure that visual information, including the postal address of the European Court of Human Rights, is displayed in the disciplinary unit.
9. Bring the conditions of detention in the disciplinary isolation/cell-type units (DIZO/PKT) into compliance with national and international standards by ensuring an adequate level of natural lighting.
10. Ensure the proper outfitting of sanitary units in the DIZO/PKT, creating conditions for privacy and rectifying technical defects in plumbing equipment.
11. Ensure the functionality of mechanical ventilation in the DIZO/PKT premises.
12. Equip the DIZO/PKT cells with staff call buttons.
13. Ensure the installation of radio systems in the DIZO/PKT cells.
14. Eliminate conditions that create opportunities for the unlawful restriction of the use of folding beds in disciplinary premises.
15. Ensure the proper conduct of social, educational, and psychological work with convicted persons serving disciplinary penalties, and ensure the proper maintenance of relevant documentation.
16. Ensure regular visits by a psychologist to convicted persons held in the DIZO/PKT, in accordance with established requirements.
17. Ensure daily visits to the DIZO/PKT by medical personnel and proper documentation of the results of such visits.
18. Ensure that convicted persons are provided with copies of decisions regarding the imposition of disciplinary penalties, with an explanation of the procedure for appealing them and their right to legal assistance.
19. Display information boards in the high-security unit containing contact details for government bodies, law enforcement agencies, and institutions authorised to protect human rights.
20. Assess the necessity of using video surveillance in the living quarters of the high-security unit and ensure its use is based solely on an individual risk assessment.
21. Take measures to increase the area and improve the condition of exercise yards to ensure the proper physical activity of convicted persons.
22. Ensure compliance with sanitary and hygienic requirements during laundry services and the sanitary processing of newly arrived convicted persons.
23. Ensure the proper functioning of forced supply and exhaust ventilation in the bathhouse and laundry facilities.
24. Ensure the operation of a shop for the purchase of food products and essential items by convicted persons.
25. Ensure that the carrying of special equipment by staff during direct contact with convicted persons is as discreet as possible.
26. Review the procedure for organising short-term visits and ensure that open visits are conducted as the general rule.
27. Intensify efforts to obtain passports for citizens of Ukraine, tax identification numbers, and other documents necessary for the release of convicted persons.
28. Take measures to staff the institution adequately and ensure sufficient staff presence in areas where convicted persons are held.
29. Ensure the proper organisation of social, educational, and psychological work, the timely preparation of individual social and educational programmes, the assessment of the behaviour of convicted persons, the timely maintenance of official documentation, and the entry of information into the “Cassandra” automated system.
30. Take organisational and technical measures to bring civil protection shelters into compliance with established requirements, equipping them with ventilation and sewage systems and safe evacuation routes.
31. Conduct an additional inspection regarding the organisation of work for convicted persons, the actual nature of legal relations, compliance with requirements regarding working hours and rest periods, the completeness of the calculation and payment of remuneration, the payment of the single contribution to compulsory state social insurance, and the guarantee of the realisation of the rights of convicted persons to compulsory state social insurance and the inclusion of work periods in their insurance record.
32. Take measures aimed at eliminating identified human rights violations and preventing torture, or cruel, inhuman, or degrading treatment or punishment, in Medical Unit No. 92 of the branch of the State Institution “Health Protection Centre of the State Penitentiary Service of Ukraine” in the Cherkasy and Kirovohrad regions.
33. Ensure control over the proper maintenance of medical documentation in accordance with the Procedure for Organising the Provision of Medical Care to Persons Sentenced to Imprisonment, approved by the joint order of the Ministry of Justice of Ukraine and the Ministry of Health of Ukraine of 15.08.2014, No. 1348/5/572, and other regulatory acts.
34. Staff the medical unit with specialist doctors according to needs.
35. Ensure the timely and proper recording of bodily injuries sustained by convicted persons.
36. Ensure the availability of opioid substitution therapy based on a diagnosis of mental and behavioural disorders resulting from opioid use.
37. Ensure that the isolation ward for persons with mental and behavioural disorders is equipped in accordance with established requirements.
38. Ensure that informed consent for examinations and treatment is obtained from patients in the prescribed form.
39. Dismantle the metal cage in the institution’s medical unit and bring the conditions of detention into compliance with the recommendations of the European Committee for the Prevention of Torture, ensuring dignified treatment of convicted persons.
40. Ensure the accessibility of the institution’s buildings in accordance with the State Building Norms of Ukraine V.2.2-40:2018, “Inclusivity of Buildings and Structures. Basic Provisions”.
41. Comply with the requirements of Paragraph 37 of the Resolution of the Cabinet of Ministers of Ukraine dated 02.03.2016, No. 285, “On Approval of Licensing Conditions for the Conduct of Business Activities in Medical Practice”.
42. Ensure that all persons suspected of having HCV have access to PCR testing as soon as possible and organise necessary antiviral treatment for those with a confirmed diagnosis.
43. Equip the medical unit with a defibrillator and other necessary life-saving equipment in accordance with the recommendations of the European Committee for the Prevention of Torture.
44. Ensure the proper disposal of medicinal products and medical devices.
45. Ensure the proper operation of the telemedicine complex to enable doctors to submit requests for telemedical consultations.
46. Equip the medical unit with a dental X-ray machine and the necessary equipment for comprehensive dental examinations and treatment.
47. Ensure that all canteen staff possess personal medical records and have undergone the full range of required medical examinations necessary for their clearance to work at catering facilities.
48. Cease the practice of including information regarding criminal offences committed by convicted persons in primary medical record form No. 025/o, “Outpatient Medical Card”, as this is not provided for by regulatory requirements, is unrelated to the provision of medical care, and leads to the stigmatisation of patients.
49. Ensure that the temperature in the medical unit premises is maintained at no less than +18°C.
50. Eliminate violations of fire safety requirements.